FAQ

Frequently Asked Questions

In case of any doubts, feel free to contact us.

What's Mockuuups Studio?

It's a desktop app for macOS, Windows and Linux that helps you create beautiful product mockups without any design skills. Mockuuups Studio also comes with a handy Figma and Sketch plugin.

Do I need any design tools?

No Photoshop needed! You can just simply drag & drop your screenshot into the app and that's it.

I need only one mockup (one-time purchase) ...

If you're not ready to subscribe to our monthly or annual plans, you can choose from the prepaid option which allows you to export a single mockup in high-res quality. One-time purchase is available directly from the Mockuuups Studio desktop app.

How many mockups are inside the app?

There are more than 900 mockups. All of them are precisely retouched, categorized by the type and ready to use for your or client's projects. See them all for yourself!

Are you planning to add new mockups?

Definitely! Our goal is to create one dedicated place for various types of mockups. We are continuously adding new content, keeping up to date with newly released devices and business types of our customers.

Can I suggest new features and mockup scenes?

We'll be more than happy! Send us an e-mail with your thoughts to hello@mockuuups.com.

How can I download the invoice for my purchase?

To download your invoice, open the app, login with your e-mail address and go to the Manage Account (right-top corner). You'll find there a section with all invoices. You can also manage your account on this website.

What is your refund policy?

Our refund policy lasts 7 days. If 7 days have gone by since your purchase or our records show you downloaded digital product or used it in any way, unfortunately, we can’t offer you a refund or exchange. To request a refund, contact us at hello@mockuuups.com with the subject "Refund". To complete your refund, we require a receipt or proof of purchase. Funds will be returned to the origin of payment.

Can I cancel my subscription anytime?

Yes, you can cancel subscription right after the purchase or before the next billing cycle. The subscription will remain valid until the last date of your billing cycle, but will not renew.

I subscribed to the Team plan. How do I invite team members?

You can use Mockuuups Studio simultaneously with other team members. In order to give your team members access to Mockuuups Studio, go the the Manage Account (right-top corner of the app) and send an invitation to join your team. Alternative way is to manage your account online, with the same option to invite members.

Do you provide any discounts for students or non-profit organizations?

Sure! Tell us more about your project or reason why you want use Mockuuups Studio and we'll definitely figure something out.

How can I report a bug?

That's quite easy! Drop us a line to hello@mockuuups.com

Ready to get started?

Try for Free. Upgrade at anytime.

Try Mockuuups Studio for FREE

Available on macOS, Windows and Linux.
Integrated with Figma & Sketch.

Loved by freelancers, teams and companies around the world.
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UXPowertools on Twitter

Jon & Christian
@uxpowertools

We have no affiliations, but when we find a cool tool, we like to share it. @Mockuuups Studio is AMAZING.

Jess on Twitter

Jess
@jesseddy

If you're into making nice product shots with your app designs, @Mockuuups is a great. Install it on your MAC, super easy to use.

Juan on Twitter

Juan Maguid
@juand4v

I ❤️ how easy it is to create realistic mockups directly from within @sketch together with the blazing fast @Mockuuups